Der Abschnitt "Konzepte" beschreibt unsere Ideen, vom Konzept zur Durchführung, bestätigt in Jahren der Praxis im "ITOM" Umfeld.

Choose your preferred Delivery Format:
| Remote: | via tele-conferencing and browser-based remote access to the lab environment |
| Instructor led: | onsite at the customer’s location |
| Instructor led: | at Micro Focus Training Center Gelnhausen – Frankfurt/Main |
| Public Trainings: | available for several topics |
Depending on the audience there are different objectives designed:
| Training: | for those who want to handle a product |
| Explore: | for those who want to know the potential of a product |
| Agile Guidance: | for those who want to make better use of new functions or specific modules |
| Role Based: | for those who need to use a suite or integrated products in their environment for their own applications. Typically this is done customized. |